Akison Software is committed to protecting your privacy online. This privacy statement covers the site www.akison.com and all applications sold by Akison Software. Because Akison Software wants to demonstrate its commitment to our users’ privacy, we are disclosing our information practices in this document. Specifically, this document addresses the following issues:
- What personally identifiable information Akison Software collects.
- What personally identifiable information third parties collect through the website.
- What organizations collect the information.
- How Akison Software uses the information.
- With whom Akison Software may share user information.
- What choices are available to users regarding collection, use and distribution of the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under Akison Software control.
- How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should contact the Akison Software Privacy Support by E-Mail at [email protected]
Information Collection and Use
Information Collection
Akison Software is the sole owner of the information collected on www.akison.com and through the games and apps produced by by Akison Software. Akison Software collects information from our users at several different points on our website and in apps.
Registration
In order to use some portions of this website, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as username and password).
Information Use
Personal information collected on this site is used to allow Akison Software to contact users only related to their account. Aggregate information can be shared with advertisers or other organizations; however, no personally identifiable information will be shared.
Profile
We store information that we collect through cookies, log files and application Ids (sometimes called advertising Ids) to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. In applications, a unique application ID may be created that allows us to correlate usage patterns. Cookies and application IDs, while not containing personal information are unique to a user and we treat this information as personal information. Other information, such as state of residence, is not treated as personally identifiable.
Cookies
We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following your browser’s directions.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies may enable us to track and target the interests of our users to enhance the experience on our site. See the Profile section.
Third Party Advertising
This privacy statement covers the use of cookies by www.akison.com only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Passwords are not recorded in log files.
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice/Opt-out section.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcements. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Users may opt-out of these communications. Please see our Choice/Opt-out section.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information. We DO NOT Share Personal Information with Third Parties.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions
In the event Akison Software goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off our lists. Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at [email protected]
Links
This website contains links to other sites. Please be aware that we, Akison Software, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we may ask them for the friend’s name and email address. Akison Software will automatically send the friend a one-time email inviting them to visit the site. Akison Software stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Akison Software at [email protected] to request the removal of this information from our database.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. When new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility. If users have any questions about the security at our website, users can send an email to [email protected].
Supplementation of Information
In order for this website to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources. Correcting/Updating/Deleting/Deactivating Personal Information If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done on the website or by emailing our Customer Support at [email protected].
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users who wish to have their information removed from the system will be given 30 days from the date of notification to remove their information from our systems before the policy change.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at: Email: [email protected]
